When first contacted by CriticalKnowledge, we were dealing with production efficiencies issues that we felt we could resolve with a fairly extensive internal corporate-wide resource base. Four months later, we had incrementally improved, but a step change was needed.
After contacting CriticalKnowledge, they were able to provide us with an individual with significant specialized expertise and manufacturing management experience. Through his vast experience, knowledge, and skills, a sophisticated investigation of our needs was done, a plan was proposed, and changes put into effect. We achieved an immediate step change and, with the foundation provided by CriticalKnowledge, we are working on longer range plans that should provide another step change. I would like to thank you and your organization for a job well done.
– Manager, Sumitomo Bakelite Corporation / Durez Corporation (The Worldwide Leader in Engineering Thermoset Resins and Molding Compounds)